Once or twice we would be seated in a different section with other waiters who were not as good. Every time I looked up to ask for a refill, they were at the table within seconds. They were so gracious, intuitive, positive, efficient, and attentive to all the customers. However, there were two employees that were EXCEPTIONAL-Jonathan and Louis-both waiters at the Market Place Cafe. Most of the staff at the resort are friendly and helpful. After trying all the restaurants at least once, we decided that the Market Place Cafe had by far the most variety of food and the best service. Several of the restaurants are only open for dinner and require men to wear pants and covered shoes (not flip flops). The main pool area has several restaurants and bars. Most visitors use the shuttles to get around the grounds. The frosted glass doors do not provide any privacy. (It took an hour to get our food though) The bathroom has 2 sinks, separate shower, and toilet area. There is also a room service cubby where they drop off the food and guests can access it from inside the room privately. The room has a small fridge that the staff restocks with drinks. (We opted not to listen to any of the sales presentations.) Our room was up on the hill, a king bed with a panoramic ocean view. The Costco travel package included transfers both to and from the airport through Destination Travels. It's a 20 minute ride from the airport in Liberia. Secrets Papagayo is on the Northwest coast of Costa Rica.
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